Philips to Support Your Office’s Connected Lighting from India
Philips Lighting opens Global Customer Remote Operations Center in Bengaluru, India
Center ushers in new age of services, supporting Philips Lighting’s connected lighting customers across the globe
Bengaluru, India – Philips Lighting (Euronext: LIGHT), the world leader in lighting, today announced the opening of its Global Customer Remote Operations Center (ROC) in Bengaluru, India. Equipped with the latest network monitoring technology and data analytics software, the new center will enable Philips Lighting to provide its professional connected lighting customers with a range of services from predictive fault monitoring to in-depth consultancy services based on data insights. The ROC will help its customers to increase their operational efficiency and save costs on energy and maintenance.
Sumit Joshi, CEO South Asia, Philips Lighting said, “Our new Global Customer Remote Operations Center underlines our commitment to our customers. As the global leader in connected lighting, we strive to offer them the best possible level of service backed by strong innovation. Through our advanced operations center, we can provide customers with real-time data analytics and insights into their connected operations that will help them to improve their business.”
The ROC has the capability to monitor and analyze data from connected lightings systems, including Philips CityTouch for street lighting, Philips ActiveSite for architectural lighting and Philips InterAct Office for office lighting.